Customer Support Area

Our Area Managers and Tech Support Team will provide ongoing support long after you purchase your initial package. This area contains driver downloads and video guides to assist with common printer issues.

Printer Issues

OKI Printers
Printer Toner Errors

We point out some of the common causes of toner errors and how to clear your toner errors. You might have error number 160, 161, 162, 163, 164, 546 or 612 (or other toner error).

OKI Printers
LED Head Errors

How to visually check the LED heads for damage and connection issues for errors 131, 132, 133 and 134.

OKI Printer
Paper Jams

We walk you through safely clearing media jams in your OKI printer. You may have error codes 380, 381, 382, 385 or 390.

Citizen CL-S621 Printer
Print Ribbon Change

We explain step by step, how to change the wax print ribbon in a Citizen CL-S621 printer.

Printer Drivers & Software